Ordering was easy. Was well informed of delivery by Royal Mail.I am a big lad and was not sure if snorkelling vest will fit me. It’s perfect fit and of good quality
Excellent company and very quick response to any questions/issues. I ordered the wrong flippers and they were more than happy to help me get the right ones. Also have a great range of products in a fairly niche market. Will definitely shop with them again.
Best customer service I’ve ever had, had a defect on my order and Russell sorted everything out really quickly, sending a replacement the next working day
Prompt and efficient service
Great friendly staff, fast and efficient service.
I bought a snorkel set and picked up my delivery in store. It was so useful to see and try some of the masks in store with great colours to choose from. Russ's input was valuable and I am really grateful for the personalised service as I could make an informed decision on which set to order. Great to have Waterworld within easy reach of the London cummuter belt.
Helpful and friendly service in the shop
Bought a Zone 3 changing robe from these guys and the whole process was made easy, from ordering to delivery. Had to exchange for a different size and had to contact them for exchange which was easy and answered in swift time . Definitely recommend.
Russ was really helpful from enquiry to delivery. With his help, I was able to make informed decisions on which mask and snorkel to purchase. He also gave me tips on how to prepare my mask to avoid fogging up before any snorkeling took place. Purchased the TUSA SPORT Serene Dive Mask and Snorkel Set ADULT Black Series (UC1625). Russ is a friendly guy, eager to help and he made sure I was happy with my purchase. Can't wait to try out my new toys in Madagascar! Thank you.
Very good service and snorkels were delivered within the timescale provided.
Knowledgeable and helpful team selling good quality scuba gear
Snorkels ordered from the online store and arrived when promised.
