Excellent company and very quick response to any questions/issues. I ordered the wrong flippers and they were more than happy to help me get the right ones. Also have a great range of products in a fairly niche market. Will definitely shop with them again.
Best customer service I’ve ever had, had a defect on my order and Russell sorted everything out really quickly, sending a replacement the next working day
Great friendly staff, fast and efficient service.
I bought a snorkel set and picked up my delivery in store. It was so useful to see and try some of the masks in store with great colours to choose from. Russ's input was valuable and I am really grateful for the personalised service as I could make an informed decision on which set to order. Great to have Waterworld within easy reach of the London cummuter belt.
Helpful and friendly service in the shop
Bought a Zone 3 changing robe from these guys and the whole process was made easy, from ordering to delivery. Had to exchange for a different size and had to contact them for exchange which was easy and answered in swift time . Definitely recommend.
Russ was really helpful from enquiry to delivery. With his help, I was able to make informed decisions on which mask and snorkel to purchase. He also gave me tips on how to prepare my mask to avoid fogging up before any snorkeling took place. Purchased the TUSA SPORT Serene Dive Mask and Snorkel Set ADULT Black Series (UC1625). Russ is a friendly guy, eager to help and he made sure I was happy with my purchase. Can't wait to try out my new toys in Madagascar! Thank you.
Very good service and snorkels were delivered within the timescale provided.
Knowledgeable and helpful team selling good quality scuba gear
Snorkels ordered from the online store and arrived when promised.
Quick and reliable delivery, good communication from the store
The seller went above and beyond with my order. Communication from a real person with a passion for the sport made all the difference. Highly recommended service.
Great item and service. Good communication too
I am a new diver about to go to to Egypt to get my OW certificate. Needed some advise and help on prescription goggles. I live in Milton Keynes but reading the good reviews decided it was worth travelling down. And I was right. I telephoned the store and Mark answered. I explained it was difficult for me to get to the shop on a weekday before 4 and Phil advised i could come down on a pre agreed day at a time that suited me.
When i did go, he helped me to select the best goggles that worked for me, gave me advise and arranged to have the prescription lens fitted and posted the goggles out to me which was all received in just under 1 week.
Fantastic service, the only place I will now go to for any diving needs :-)
Thanks Phil
Great kit great delivery definitely recommend this company.
Communicative, professional, good prices. Great place to buy gear.
The team are very friendly, approachable and knowledgeable. They clearly have customer care at the forefront of their work
Excellent service and fast delivery and the goggles look and feel great. Thank you
Cheapest price online - super fast delivery - would recommend
